DP World is among the leading port and terminal operators worldwide for the implementation of advanced technology. A prime objective is improving service in advance of customer demand and streamlining the supply chain. Jebel Ali is the first Port in the world to achieve the ISO 27001:2005 Certification for its Information Security Management System (ISMS). This is reflective of the enhanced focus on all facets of security management at the terminals.

The IT strategy is to provide secure, reliable, and increasingly fast and efficient services for the processing of business transactions with all customers, suppliers, Jebel Ali Free Zone companies and government agencies.

The organisation operates with fully equipped, sophisticated systems, high bandwidth networking infra- structure and support staff with a commitment to embrace new technologies that increase system integrity and productivity.

In line with its aim to provide the customer Service of utmost level, Jebel Ali also operates an online portal- Dubai Trade, for improving efficiencies in services offered. The services are categorized for different customers from Freight forwarders, shipping agents and forwarders, exporters, importers, clearing agents, Hauliers, to Free Zone companies and Commodity trading companies.

Various services offered at Dubai Trade are; Berth Booking, Monitoring gate moves and Yard inventories, Container release and acceptance, Vessel schedule, Container tracking, Port payments, Electronic timeslot booking, Customs declaration and payment, Truck registration, Container move planning, and so on. For more information on the online services please log on to www.dubaitrade.ae

DP World has also introduced - the Remote Reefer Container Monitoring System or Refcon at its Jebel Ali Port. Refcon enables port operators to respond quickly to emergencies and eliminate idle periods. Any temperature problems or other irregularities within a refrigerated container or reefer, triggers an alarm in the terminals control office, which then sends a mechanic to investigate. This technology will help us satisfy our customer’s requirements and assure a high standard of operation.

The establishment of this system is yet another step towards meeting our customer’s needs. Reefer operators can track their cargo boxes throughout their journey via remote access.